Terms & Service
Terms and Conditions
Effective Date: [Insert Date]
Welcome to Beniwal Trading Company ("BTC," "we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website and any transactions you make with BTC. By accessing or using our website or purchasing any of our products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. General
1.1 Acceptance of Terms: By using the services provided by Beniwal Trading Company, you agree to these Terms and Conditions. BTC reserves the right to modify, update, or change these Terms at any time without prior notice. Any changes will be effective immediately upon posting the updated Terms on our website.
1.2 Use of Website: You are granted a limited, non-exclusive, non-transferable, and revocable license to use our website for personal, non-commercial purposes. All content, products, and services available on the website are owned by BTC and are protected by applicable intellectual property laws.
1.3 Eligibility: You must be at least 18 years of age to use our website and place orders. By accessing the website and placing an order, you affirm that you are of legal age.
2. Products and Orders
2.1 Product Information: BTC strives to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, pricing, or other content on our website is error-free, complete, or reliable. BTC reserves the right to correct any errors or omissions and change product information without prior notice.
2.2 Orders: All orders placed on our website are subject to acceptance by BTC. We reserve the right to refuse or cancel any order at our sole discretion, including in cases of product unavailability, errors in pricing or product description, or suspected fraud.
2.3 Payment Terms: Payment for products must be made at the time of purchase. BTC accepts various payment methods, and payment must be processed before orders are fulfilled. In the event of a payment failure or chargeback, BTC reserves the right to cancel or delay shipment until payment issues are resolved.
2.4 Shipping and Delivery: BTC will make reasonable efforts to process and ship orders promptly. However, we do not guarantee delivery times. BTC is not responsible for delays or damages caused by third-party shipping services, customs issues, or unforeseen events.
3. Returns and Refunds
3.1 No Returns Policy: Due to the nature of our products, BTC does not accept returns unless the product is damaged or defective upon arrival. In such cases, customers must contact BTC within 7 days of receiving the product to initiate a return or exchange.
3.2 Refunds: Refunds will be processed at BTC’s discretion. BTC reserves the right to withhold or deny a refund if products are returned damaged, altered, or not in the original packaging. Any processing fees or shipping costs incurred are non-refundable.
4. Intellectual Property
4.1 Ownership: All content on the BTC website, including logos, trademarks, images, text, and product designs, are the intellectual property of BTC and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of our intellectual property without written permission from BTC.
4.2 User-Generated Content: By submitting any content to BTC, including feedback, reviews, or comments, you grant BTC a worldwide, royalty-free, non-exclusive license to use, modify, reproduce, and distribute such content for business purposes.
5. Privacy and Data Protection
5.1 Privacy Policy: Your use of our website is governed by our Privacy Policy, which outlines how BTC collects, uses, and protects your personal information. Please review our Privacy Policy to understand our practices regarding your data.
5.2 Data Security: BTC implements reasonable security measures to protect your personal and payment information. However, BTC cannot guarantee complete security against unauthorized access, data breaches, or other vulnerabilities.
6. Limitation of Liability
6.1 No Liability for Damages: BTC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services, even if BTC has been advised of the possibility of such damages.
6.2 Maximum Liability: In the event that BTC is found to be liable, our total liability to you shall not exceed the amount paid for the product or service in question.
7. Indemnification
7.1 Customer Responsibility: You agree to indemnify, defend, and hold harmless BTC, its affiliates, employees, partners, and suppliers from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the website, products, or services, or any violation of these Terms.
8. Dispute Resolution
8.1 Arbitration: In the event of any dispute arising out of or relating to these Terms, you agree to resolve the dispute through binding arbitration in accordance with the Indian Arbitration Act. The arbitration shall be conducted in Fatehabad, Haryana, and the language of arbitration shall be English.
8.2 Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any legal action or proceeding related to these Terms shall be subject to the exclusive jurisdiction of the courts in Fatehabad, Haryana.
9. Miscellaneous
9.1 Force Majeure: BTC shall not be held liable for any failure or delay in performance of its obligations under these Terms due to causes beyond our reasonable control, including but not limited to natural disasters, acts of war, or any government restrictions.
9.2 Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
9.3 Waiver: BTC's failure to enforce any provision of these Terms shall not be deemed a waiver of such provision.
10. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Beniwal Trading Company
Shani Colony, Khairi Chowk, Bhuna, Fatehabad, Haryana, 125111
Phone: +91 7027263966, +91 9368022127
Email: info@beniwaltrading.com
